This paper seeks to disrupt the notion of the artist interview as ‘score’. Using the term ‘artist’s voice’ as opposed to ‘artist’s intention’, the discussion moves beyond questions of authority to consider what can be learned from organisational theory’s ‘spiral of knowledge’ as a method for listening to and learning from the artist’s voice. How can knowledge be created and transferred for the purposes of conservation? This is a particularly pertinent question regarding tacit knowledge. Following Ikujiro Nonaka’s SECI Model of Knowledge Dimensions, and his proposition of using figurative language, greater insight can be gained into artists’ creative practices and legacy generation.